Starting 30 June 2024, Maybank will cease updates for the Maybank2u app, which will also be removed from the Apple App Store, Google Play Store, and Huawei AppGallery. Users with the app already installed can continue to access it until further notice. However, Maybank advises switching to the MAE app, which offers all the features of its predecessor along with a broader range of banking and lifestyle functionalities and enhanced security measures.
The discontinuation of the bank’s initial app is part of its efforts to improve the online banking experience via MAE. The bank notes that customers can continue accessing their accounts through Maybank2u if it remains installed on their devices, though the only caveat is that it will no longer receive any updates after the end of the month.
Maybank assures that its online banking services will not be impacted by the removal of Maybank2u from app stores. Users can perform their banking activities as usual on the MAE app or through the Maybank2u website, ensuring that essential services remain uninterrupted during the transition.
Customers are also cautioned against downloading .APK files from unofficial sources due to potential security risks, including malware and scams. Instead, the MAE app should be downloaded from official app stores for a secure and comprehensive banking experience.
On a related note, Maybank isn’t the only local bank to discontinue the use of its original app. CIMB had ceased support for its CIMBClicks mobile application yesterday, and are urging users to download the newer CIMB OCTO app instead.
(Source: Maybank [official website])
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